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  #1  
Old 03-23-2011, 06:24 AM
Xtreme43v6 Xtreme43v6 is offline
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Saving Problem HELP!

Hello all i found this forum on google and i hope you can help me out. I am a teacher and am trying to use Co Create Personal on one of my classroom computers. My school is anticipating buying the program next year so i have one student piolting it this spring. The one problem i have is saving. When the student goes to save the computer instantly freezes but if i log him in under a teacher account it saves fine. My network tech has removed all the permissions off the C Drive. What else can i try. I want to make sure this works in my school and network before we purchase it.
FYI i also tried saving it to a flash drive, the desktop and to the network. No matter where i try to save it on a student account it freezes.
Thanks for the help
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  #2  
Old 03-23-2011, 07:19 AM
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Mike Swartz Mike Swartz is offline
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Re: Saving Problem HELP!

PK2 and BD2 files are first stored to the specific users temp directory, (%temp%) where they are compressed into one file before they are stored into the directory that is selected.
Make sure your student account has a user temp area configured. Make sure they can store to this temp area. You can test this with simple text files and notepad.

BTW, this is not a problem with the software.
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Old 03-23-2011, 09:19 AM
Xtreme43v6 Xtreme43v6 is offline
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Re: Saving Problem HELP!

I know its not a software issue i just want to figure out what settings need to be changed so the program can work. My students really enjoy the program and i would like to make sure they can save to gather their work class after class.
Thanks for the suggestions
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  #4  
Old 03-23-2011, 01:57 PM
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BMaverick BMaverick is offline
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Re: Saving Problem HELP!

As Mike had mentioned, you will need to ensure that the student has Modify, Read, and Write access to that temp folder/directory. If not, then the software can not save the file anywhere.

Have you gone into the software to locate where the files are default stored in the temp folder/directory? Are the privileges opened as mentioned for the student user ID like that of the teacher ID?
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  #5  
Old 03-23-2011, 05:42 PM
Xtreme43v6 Xtreme43v6 is offline
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Re: Saving Problem HELP!

I will look into this asap. If all the temp files are available for the students use what could be another cause of the problem
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  #6  
Old 03-25-2011, 08:20 AM
Gary Brauch Gary Brauch is offline
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Re: Saving Problem HELP!

Xtreme, please check your messages, I sent you something.
Gary.
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  #7  
Old 03-25-2011, 09:12 AM
Xtreme43v6 Xtreme43v6 is offline
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Re: Saving Problem HELP!

We are currently looking into the student edition but downloaded the free copy on one computer to try it out. This is the one we are experiencing problems with
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  #8  
Old 03-27-2011, 08:41 PM
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wathavy wathavy is offline
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Re: Saving Problem HELP!

What about simply applying your troubled student to be the member of the PC's administrator temporarily and see what happens?

Just my two cents.
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  #9  
Old 03-28-2011, 11:47 AM
Xtreme43v6 Xtreme43v6 is offline
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Re: Saving Problem HELP!

I would do that but the school network tech will not allow it.
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  #10  
Old 03-28-2011, 04:07 PM
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wathavy wathavy is offline
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Re: Saving Problem HELP!

Quote:
Originally Posted by Xtreme43v6 View Post
I would do that but the school network tech will not allow it.


Well, I am the member of the Admins of my own PC not to the network admins.
I speculate your IT guys know the difference.
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  #11  
Old 03-29-2011, 05:34 AM
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Mike Swartz Mike Swartz is offline
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Re: Saving Problem HELP!

Have your student log in, then open Windows explorer and enter %temp% into the address. Post the full path name to this address.
Then have the student try to create a new text file in this temp directory.
(right click, select new-->text document)
Post the results.
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  #12  
Old 03-31-2011, 09:48 AM
Xtreme43v6 Xtreme43v6 is offline
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Re: Saving Problem HELP!

It says it has ben disallowed.
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  #13  
Old 04-01-2011, 06:31 AM
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Mike Swartz Mike Swartz is offline
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Re: Saving Problem HELP!

Well, now you know your problem. Go back to your network tech and have him open up the users area.
All users need a user directory that they have rights to. This is true for many applications, not just CoCreate.
They need full permissions to %userprofile% and all of its sub directories.
(Windows Vista and Windows 7) C:\Users\<user login name>\
(Windows XP) C:\Documents and Settings\<user login name>\
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